How to request deletion
- Select the button below to create an email addressed to our privacy team.
- Send the request from the email address registered to your account.
- We may contact you to verify that you own the account before deleting it.
- We will confirm by email when the deletion has been completed.
If the button does not open your email app, email privacy@showmeyourpopup.com with the subject “Delete my Show Me Your Pop Up account”. Do not send your password or payment-card details.
What will be deleted
Once your request is verified, deletion includes:
- your account and sign-in credentials;
- your user or vendor profile and associated contact information;
- saved favourites, preferences and account-linked search history;
- vendor listings, uploaded images and trading-location information linked to your account; and
- other personal data associated with your account, unless retention is required for a legitimate reason.
Data we may retain
We may retain limited records where necessary to meet legal, tax, accounting, security, fraud-prevention or dispute-resolution obligations. These records are retained only for the period required for that purpose and are not used to keep your account active. Residual copies may also remain in protected backups until those backups are replaced through the normal backup cycle.
Deleting your Show Me Your Pop Up account does not automatically cancel a subscription managed by Google Play or another app store. Cancel any active store subscription through that store to prevent future renewal.