The operator details below remain placeholders. The policy requires final operator confirmation and legal review before public release.
1. Who we are and these terms
Show Me Your Pop Up (the App and, with its related services, the Service) is operated by [FULL LEGAL ENTITY NAME], company number [UK COMPANY NUMBER, IF APPLICABLE], of [REGISTERED POSTAL ADDRESS, UNITED KINGDOM] (Operator, we, us or our). Contact: support@showmeyourpopup.com; [CONTACT TELEPHONE NUMBER].
These terms form a legally binding agreement between you and the Operator and apply worldwide. If you do not agree, do not create an account or use the Service.
Group Entity means the Operator and each entity that directly or indirectly controls, is controlled by, or is under common control with the Operator, including every present or future parent undertaking, subsidiary and affiliate. Only the Operator enters into these terms with you; no other Group Entity becomes an operator, vendor, partner, agent or contracting party merely because it benefits from or helps provide the Service.
2. Eligibility and children
Consumer accounts are available only to people aged 13 or over. If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these terms where their consent is required by local law. Parents and guardians should supervise a child's use and are responsible to the extent permitted by law.
Vendor accounts and anyone listing, managing or trading for a business must be at least 18, able to enter a binding contract and authorised to act for that business. The Service is not directed to children under 13.
3. Accounts and security
You must provide accurate information, keep it current, protect your credentials and promptly notify us of suspected unauthorised access. You are responsible for account activity except to the extent caused by our failure to use reasonable care and skill.
We may verify eligibility and suspend, restrict or terminate access where reasonably necessary to protect users or the Service, investigate misuse, comply with law or enforce these terms. Where appropriate, we will give notice and an opportunity to appeal.
4. Discovery platform and independent vendors
The Service helps users discover independent vendors and popup events. Unless expressly stated otherwise, no Group Entity owns, controls or endorses a vendor, acts as its agent, or is party to a purchase, booking or other user-vendor transaction. Vendors are solely responsible for their goods, services, licences, permits, taxes, insurance, safety, accessibility, consumer obligations and trading activity.
Listings, times, live status, availability, map positions, routes and distances may be supplied by users or third parties and may be delayed, incomplete or inaccurate. Verify important details directly with the vendor before travelling, purchasing or relying on them. The Service is not an emergency, safety or navigation service.
5. Content
You are responsible for submitted business details, listings, locations, logos, images and links. You confirm that content is accurate, lawful, not misleading, does not infringe rights and may be shared publicly where a feature is described as public.
You retain ownership. You grant each Group Entity a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, technically adapt, display and distribute that content solely to operate, secure, improve and promote the Service. It ends when content is deleted except for reasonable backups, content already lawfully shared, and material lawfully retained.
We may moderate or remove content that reasonably appears unlawful, unsafe, misleading, infringing or contrary to these terms. Report objectionable content or rights concerns to our contact email.
The in-App Report an Issue process may be used to report inaccurate listings, suspected scams, offensive content, unsafe activity and vendor conduct. Reports are sent to support@showmeyourpopup.com. We may investigate, preserve evidence, restrict visibility, suspend accounts, notify affected parties or authorities, and take no action where a report is unsupported. Knowingly false, abusive or retaliatory reports breach these terms. The reporting process is not an emergency service; call the appropriate emergency service where someone is in immediate danger.
6. Acceptable use and licence
Do not use the Service unlawfully; harm, harass or impersonate anyone; submit fraudulent, unsafe, infringing or malicious material; collect personal information without authority; manipulate locations; bypass controls; introduce malware; overload, scrape or commercially exploit the Service; or reverse engineer it except where law expressly permits.
The Service, software, branding, design and non-user content are owned by or licensed to the Operator. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the App personally or for internal business purposes on devices you own or control, subject to app-store usage rules. The App is licensed, not sold.
7. Plans, payments and third parties
Features may be shown for testing before paid services launch. You will not be charged unless price, billing period, renewal and payment terms are clearly presented and accepted. Store billing, cancellation and refund rules and additional paid-plan terms may apply.
The Service relies on mapping, hosting, notification, network, device and app-store providers. You must comply with their applicable terms. No Group Entity is responsible for a third-party service outside its reasonable control.
8. Availability and warranties
We provide the Service with reasonable care and skill but do not promise uninterrupted, secure or error-free availability, accurate listings, or that it will meet every requirement. We may maintain, update, change or discontinue features, with reasonable notice of a material reduction where practicable.
Nothing affects warranties, remedies or consumer rights that cannot lawfully be excluded. Otherwise, to the fullest extent permitted by law, the Service is provided as available and implied warranties are excluded.
9. Liability
Nothing excludes or limits liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; title warranties that cannot be excluded; mandatory statutory or consumer rights; or any other liability that cannot lawfully be excluded or limited.
For consumers, the Group Entities are responsible only for loss or damage foreseeably resulting from the Operator's breach or failure to use reasonable care and skill. They are not responsible for unforeseeable or business loss, or vendor conduct, goods, services, closures, events or transactions. Mandatory consumer remedies remain unaffected. Nothing makes a Group Entity that did not supply the Service independently liable for the Operator's obligations except where mandatory law requires otherwise.
For business use, to the fullest extent permitted by law: implied conditions and warranties are excluded; no Group Entity is liable for lost profit, revenue, business, contracts, anticipated savings, data, goodwill, reputation, opportunity, or indirect or consequential loss; and the aggregate liability of all Group Entities relating to the Service in any 12-month period is limited to the greater of £100 and fees you paid the Operator for the Service in that period.
These exclusions, defences and caps apply collectively to every Group Entity and each of their directors, officers, employees, contractors, licensors, service providers and agents, whether liability is alleged in contract, tort (including negligence), misrepresentation, restitution, breach of statutory duty or otherwise. They create one aggregate cap, not a separate cap for each person, legal basis, event or claim. Each such person may enforce this section under the Contracts (Rights of Third Parties) Act 1999, but the parties may vary or end these terms without that person's consent. Nothing in these terms excludes a liability that applicable law prohibits us from excluding.
10. Business indemnity
Business users will indemnify the Group Entities against third-party claims, losses and reasonable costs arising from their unlawful trading, content, infringement of third-party rights or material breach, except to the extent caused by a Group Entity. This does not apply to consumer use.
11. Ending use
You may stop at any time. Delete your account and associated App data through Settings > Delete account, use our public account-deletion page at https://showmeyourpopup.com/delete-account.html, or submit a privacy request at privacy@showmeyourpopup.com. Deleting the App alone does not delete the account. Store subscriptions must be cancelled separately. Limited information may be retained lawfully as stated in the Privacy Policy.
Terms which by nature should continue—including ownership, retained-content licences, liability, indemnity and disputes—survive termination.
12. Apple App Store and Google Play terms
If obtained through Apple's App Store, these terms are between you and the Operator, not Apple. The Operator, not Apple, is solely responsible for the App, content, maintenance, support, warranties, product and legal-compliance claims, consumer and privacy claims, and investigation and resolution of intellectual-property claims.
Apple has no maintenance or support obligation. If the App fails an applicable warranty, you may notify Apple and Apple may refund the App purchase price; to the maximum extent permitted by law Apple has no other warranty obligation. Your licence is limited to Apple-branded products you own or control as permitted by Apple Media Services Usage Rules, including permitted Family Sharing or volume purchasing.
You represent that you are not in a country or region subject to a US Government embargo or designated as supporting terrorism and are not on a US Government restricted-party list. Apple and its subsidiaries are third-party beneficiaries and may enforce these terms upon acceptance.
If obtained through Google Play, these terms are between you and the Operator, not Google. The Operator, not Google, is responsible for the Service, support and claims relating to it. Google may provide platform, billing, security, refund or distribution services under separate Google Play terms. Nothing in these terms changes rights or obligations that Google Play terms or mandatory law give you.
13. Changes, law and international use
We may update these terms for legal, security, operational or Service changes. We will give reasonable notice and request acceptance again where a change is material. The current version and effective date appear above.
These terms and non-contractual disputes are governed by England and Wales law. UK consumers may sue in the courts of the UK part where they live; consumers elsewhere retain mandatory protections and courts under local law. Business users submit to the exclusive jurisdiction of England and Wales courts.
The Service is offered internationally only where lawful. You are responsible for local compliance. An unenforceable term is limited only as necessary and the remainder continues. No choice-of-law clause removes rights that local law does not allow you to waive. Except for Group Entities under section 9 and Apple under section 12, no third party may enforce these terms.